FAQ

Will My Jewelry Tarnish

We are endlessly searching out quality suppliers to make sure that the components you see today will still look just as beautiful years from now.  This is why almost all of our jewelry is real gold plated.  We do offer silver jewelry ( I see you silver lovers), but understand that silver naturally oxidizes.  However, if your silver begins to tarnish, using a simple silver polishing cloth will restore it back to as good as new in a matter of seconds.  When cared for properly, our jewelry should not tarnish.

Is Clay Fragile

Not ours!  We condition and bake our clay pieces so that they are incredibly durable.  Those gorgeous, handmade floral details that look so delicate are actually very strong.  So wear your pieces with confidence!

How Do I Take Care of My Cutters

Our clay cutters are designed with a 0.4mm cutting edge.  We work very hard to offer a perfect balance between a sharp cutting edge and durability.  When handling a tool with such a thin edge, you do need to be careful.  It is important that you follow the instructions on the care card included in your package.  Dusting your cutters with cornstarch helps ensure the clay releases easily from the cutter, and helps keep unwanted pressure away from the cutter walls.  Do not place any objects on top of your cutters.  Keep cutters away from heat.  If needed, you can wash your cutters gently in soapy water.

Do You Ship Internationally

Currently on our website, we only ship within the US.  However, our Etsy shop ships worldwide!  We have shipped to over 14 different countries!  If you are an international shopper, please visit us at our Etsy shop here:  

https://blushesandneutrals.etsy.com

 

My Package Says It Shipped but I Haven't Received It

We carefully package each order and drop it off with our local USPS store.  Unfortunately, once USPS has the package, it is out of our control.  If you have checked your tracking info and have not received your package, please speak with your local post office for next steps.